Watamu Marine Association, Kenya: Managing Kenya's premier beach resort.

Promoting Quality Tourism , Watamu

Poverty and opportunity seeking has led to a large influx of people touting for business on Watamu beaches. Unfortunately, Watamu can’t sustain more beach workers and bad working practices are on the increase.

Many of the established curio sellers and beach operators are registered and belong to WMA member groups such as Umoja Curio Sellers, Watamu Safari Sellers Association and Watamu Association of Boat Operators. These operators wear uniform and carry official ID cards. The increasing number of non-registered operators (or “beach boys” as they are locally known) are trading illegally.

This causes problems for tourists, local hotels and the registered beach operators as visitors complain of being harassed by the “beach boys”. WMA has a special sub-committee made up of hotels and beach operator members who work closely with the Tourist Police Unit (TPU) and Kenya Wildlife Service (KWS). Our aim is to keep Watamu beaches free from illegal beach operators, tourist harassment, drug trafficking and child exploitation. WMA have developed a number of initiatives to address these issues :

The Beach Operators Disciplinary Committee
is made up of registered operators who self police the beaches and report illegal activities to the TPU and KWS.

Customer Care Training
Hotels have pledged to provide registered beach operators and traders with training in good sales and customer care techniques. This will help them to be more professional when dealing with tourists and benefit the guest, the hotel and the trader alike. Developing good working relations and partnerships like this between hotels and beach operators helps WMA realise one of its goals, which is to promote high quality tourism and preserve Watamu as a world class tourist destination.

Codes of Conduct is a new and innovative WMA document which has been agreed by hotels and operators defining their roles and responsibilities. It deals with visitors also. For the complete document of Do’s and Don’ts email: stevetrott@watamu.biz. Also please visit our Contacts pages.

How you can help as a visitor to Watamu beaches:

• A.F.E.W.
• Hemingways Resort
• Blood Sweat and Tears
• Friends From Ireland
• Turtle Bay Beach Club
• Eco-Resorts
• John Spurling Trust
• SEED